Question 1

What is Postty?

Accepted Answer

An AI marketing agent. It learns your brand once and then produces, every month, the content and campaigns your business needs: videos, posts, stories and ads, in your brand identity, published on Instagram and Meta and optimized on their own. It does the work that you, a social media manager or an agency do today.

Question 2

Why Postty instead of an agency or a social media manager?

Accepted Answer

Volume, speed and control. An agency delivers a handful of pieces a month, with briefs, rounds of revisions and waiting in between; Postty produces dozens the same day and publishes them without you having to chase anyone. And if you already hired one and it didn't move the needle, here you see the result before you pay: the free trial generates 6 pieces with your real brand.

Question 3

How is Postty different from other AI tools?

Accepted Answer

Postty learns your brand once and then produces with that judgment, without briefs or back-and-forth. An online store that pays an agency or a social media manager today gets, in one afternoon, the volume of content and campaigns that used to take a month.

Question 4

Do I need to learn Meta Ads Manager?

Accepted Answer

No. Postty creates the assets, builds the campaign, publishes it to your ad account and then optimizes it on its own. You approve and see the results; you never have to open Ads Manager.

Question 5

What kind of content can Postty create?

Accepted Answer

Videos, feed posts, stories, carousels and ads for paid campaigns. Video is the format that matters most on Meta today, so it's the one Postty prioritizes: Basic includes 15 a month and Pro 35. Everything comes out in your brand identity, ready to publish.

Question 6

Do you have a free trial?

Accepted Answer

Yes. In the free trial Postty creates 6 ads or posts for your Instagram profile and your Meta profile, with no card and no commitment. For the most personalized results, connect your Instagram and Meta accounts; if you'd rather not, Postty still generates from your website URL, though the result is less personalized. Afterwards you can pick a plan and keep creating.

Question 7

Do I need to connect my social accounts to use Postty?

Accepted Answer

It's not required, but it's recommended. If you connect your Instagram and Meta accounts, Postty creates much more personalized content for your Instagram profile and ads for your Meta profile. If you'd rather not connect them, Postty works from your website URL and still generates, though the result is less personalized.

Question 8

Is it right for my type of business?

Accepted Answer

It performs best for online stores that already sell and already invest in Meta, especially brands with a catalog of physical products that need a steady volume of content. It also works well for services and local businesses with a strong social presence. What matters isn't the industry: it's that you already have sales going, because Postty scales what works.

Question 9

Can I edit the ads it generates?

Accepted Answer

Yes, as many times as it takes until it's exactly how you want it. On Basic, edits use credits from your plan, far fewer than generating from scratch. On Pro, image editing is unlimited: it doesn't use credits.

Question 10

How do credits work?

Accepted Answer

Credits are the unit we use to measure everything you generate. Each action uses a different amount depending on what it costs to produce: an image weighs much less than a video, and editing costs much less than generating from scratch. Before you confirm each generation we show you how many credits it uses, so you always know what you're spending them on.

Question 11

How many images and videos can I make per month?

Accepted Answer

Basic includes 300 credits a month: about 45 seconds of video (around 3 videos of 15 s) plus 20 images. Pro includes 650 credits: about 100 seconds of video (around 7 videos of 14 s) plus 45 images, and adds the Pro AI video models. That's a reference mix, not a fixed limit: the credits are yours to split however works for you. On Basic you can spend them all on 60 s of video or on 75 images; on Pro, on 130 s of video or on 160 images.

Question 12

Do unused credits roll over to the next month?

Accepted Answer

No. Credits belong to the current month and fully renew at the start of each billing cycle. That's why it's worth choosing the plan that matches your real pace of work: if you're not sure, message us on WhatsApp and we'll help you decide.

Question 13

What happens if a generation fails?

Accepted Answer

You aren't charged the credits. If an image or a video fails because of a technical problem on our side or with the AI models, the credits go back to your account automatically.

Question 14

Can I change plans whenever I want?

Accepted Answer

Yes. If you upgrade, we credit you the difference in credits, prorated for the days left in the month. If you downgrade, the change applies at the start of the next cycle, and you keep the credits you already had until then.

Question 15

Which platforms can I publish my campaigns on?

Accepted Answer

Today Postty publishes to Meta Ads (Facebook and Instagram). We're integrating Google Ads to publish campaigns with AI-generated images and videos. TikTok is coming soon. In every case, Postty connects to your ad account through the official authorization process (OAuth 2.0) — we never store or share your credentials, and you can revoke access from your account whenever you want.

Content and Ads
for your brand — Postty, the AI marketing agent: content and ads for your brand, for Meta and Google, in minutes, without agencies or social media managers

How it works

Postty creates posts, ads, stories,

Postty creates posts, ads, stories,

Content, Ads, UGC Videos and much more

Publish everywhere,
in 1 click

Publish posts, stories and reels

Social media and ads handled, at affordable prices

Free

Basic

Pro

Built for brands
that already sell

Why Postty?

Frequently asked questions

Ready to stop paying an agency?

Content and Ads for your brand — Postty, the AI marketing agent: content and ads for your brand, for Meta and Google, in minutes, without agencies or social media managers

How it works

Postty creates posts, ads, stories,

Postty creates posts, ads, stories,

Content, Ads, UGC Videos and much more

Publish everywhere, in 1 click

Publish posts, stories and reels

Social media and ads handled, at affordable prices

Free

Basic

Pro

Built for brandsthat already sell

Why Postty?

Frequently asked questions

Ready to stop paying an agency?

Content and Ads
for your brand — Postty, the AI marketing agent: content and ads for your brand, for Meta and Google, in minutes, without agencies or social media managers

Publish everywhere,
in 1 click

Built for brands
that already sell